Announcement
As a family company, there is nothing more important to us than the safety and well-being of our colleagues, customers, and partners, especially during these challenging times. From the COVID-19 global occurrence, health and safety precautions are being taken and we are all working together to minimize the virus spread.
Our goal is to continue serving our customers on time and to maintain production and enable continuity of the supply chain.
Therefore, some of the measures we have taken include:
• Travel limitation –for all employees and consultants travels are banned. All participation in international exhibitions and conferences are canceled.
• Home office – for the majority of employees in all regional and international branches. All in-person meetings are replaced by video meetings over different web platforms and applications. So far any our employee wasn’t exposed or had confirmed the case of COVID-19. We are giving our best to keep it this way!
• Online customer care – we continue to support our clients all around the world over the phone and video calls.
• Operational continuity - production facilities (compound feed, premixes, and additives units) are fully operational and so far, production is at full capacity. Hygiene and cleanliness protocols are enhanced in order to keep safe our hero-colleagues in production, warehouse and logistic departments.
• Supply chain and product delivery –we are successfully dealing with difficulties in supplying regional (Croatia and Bosnia and Herzegovina) market due to road travel restrictions. On the other hand, the supply of international customers is ensured thankfully to container shipping. Concerning raw materials to assure normal security of supply, the substantial measures in place include higher storage levels.
In spite of many challenges, our team will continue to focus on customer commitment and carefully plan the production, adopting to dynamic of COVID-19 situation. In addition, we will keep actively cooperating with the state authorities and the Serbian Chamber of Commerce to ensure and maintain the transport of goods at this level in the upcoming weeks.
More than ever it is important to go after our motto: Healthy animals, healthy people, healthy planet! Take care and be safe!